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Your pet is important to us. Because we care, we want to assure you that every effort will be taken to make your pet's visit with us as pleasant as possible. Cresthill Kennels agrees to exercise due and reasonable care and to keep the premises sanitary and properly enclosed. Your pet will be fed and watered regularly per your instruction. They will be housed in safe, clean quarters.
The services we provide are done so with out liability for loss or damage from disease, death, running away, theft, or fire, and from injury or damage done by your pet to people, other animals, property, or other unavoidable causes. The undersigned releases Cresthill Kennels LLC, it's owners, and employees from all risks and damages which may occur during their pet's stay.
Occasionally boarding and/or grooming can expose a hidden medical problem or aggravate a current one. This can occur during or after your pet's stay with us. Should your pet become ill or injured and need medical attention, we reserve the right to administer aid and to render care by your local designated veterinarian, if available, or by our veterinarian, Ferry Farm Animal Clinic should it be deemed necessary. Treatment and/or medical care is at the pet owner's expense. In addition, there will be a $30 transportation fee to transport your pet from the kennel to the veterinarian.
***It is your responsibility to ensure your pet is up to date on all required vaccinations. Cresthill Kennels requires three main vaccinations. Bordatella (Kennel Cough), Distemper/Parvo, and Rabies. For the safety of our young puppies and all other dogs that are in our care we require that your dog be vaccinated for Bordatella a MINIMUM OF 10 DAYS PRIOR TO BOARDING. This vaccination is good for 1 year from the date of vaccination.
***Kennel Cough is a highly infectious respiratory disease that despite many preventative measures taken, such as vaccines, can still be transmitted from dog to dog. We take all possible preventative measures to prevent kennel cough and any other disease from spreading. Cresthill Kennels is not responsible for any medical costs associated with the treatment of kennel cough or any other illness that your pet may come into contact with during their stay.
***Any pet that is flea and/or tick infested upon arrival with be bathed and dipped IMMEDIATELY at the owner's expense. Cost for flea/tick treatment is $40.
*** Toys and blankets can be left with your pet. Because of constant cleaning and washing of bedding and toys, items may be misplaced at times. We will make every effort to return any items to you at the end of your pet's stay, but we are not be responsible for these items due to loss or damage. Should you choose not to leave any bedding, Cresthill Kennels will provide blankets and a Karunda bed for your pet's comfort.
***The kennel is closed for pick-ups and drop offs from 12:00PM until 4:00PM everyday. After hour pick-ups and drop offs can be arranged if planned in advance for an additional $100 fee.
***CHECK OUT IS 12:00PM. You will be charged for the day of pick up if you do not arrive by 12:00PM. If you choose to pick up between 12:00PM and 4:00PM you will be charged an after hour fee of $100.
***The owner will be charged for any excessive damage to our property beyond normal wear and tear incurred by their pet during their stay with us. (i.e. chewing of the guillotine door, destruction of Karunda beds, damage to water buckets)
***CANCELLATION POLICY. We understand that plans change. If you have made a reservation and no longer need it please call, text, or email us to let us know. Due to the increased number of no call, no shows we will a minimum fee of $50 or a maximum of the full amount of your original booked reservation, whichever is greater.
Your pet will not be released and no new reservations will be taken until all charges are paid in full or other arrangements have been made with the owner or an employee of Cresthill Kennels. We accept payment in the form of cash, check, or credit card. You agree to notify us in advance if there is a change in your pet's pick up date and time. Any pet left uncalled on for 7 days past the scheduled pick up date will become property of Cresthill Kennels. Fees incurred for the care and disposal of uncalled on pets will be turned over to collections.
By signing this contract the owner of this pet or his/her agent agrees to pay reasonable legal fees and costs incurred by Cresthill Kennels LLC in the collections of outstanding bills. The owner or his/her agent also grants permission to Cresthill Kennels to obtain emergency veterinary treatment at the owner's expense if deemed necessary.
Owner or Agent Signature Date
13190 Nancy Wright's Drive
Woodford, VA 22580
Copyright © 2002 - 2017 Wendy Bonello and Cresthill Kennels LLC
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